Privacy Policy

Privacy Policy

Who We Are

Captain Junk, Inc. (“Company,” “we,” “our,” or “us”) operates the website www.captainjunk.com (the “website”).

This Privacy Policy describes how we collect, use, and protect information you provide when using our Website.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We only collect personal information that you voluntarily provide through our Website’s contact form.

Information you may provide includes:

  • First Name
  • Last Name
  • Street Address, City, State and Zip Code
  • Email Address
  • Phone Number
  • Best time to contact (optional)
  • Description of items to be removed (open text field)

All fields except “Best time to contact” are required in order for us to respond to service requests.

How We Use Your Information

We use the information you provide solely for business purposes related to our services, including:

  • Responding to inquiries
  • Providing service estimates
  • Scheduling appointments
  • Communicating with you about requested services
  • Improving our customer service

We do not sell, trade, or rent personal information to third parties.

SMS Communication

If you provide your phone number through our website forms, Captain Junk, Inc. may contact you via SMS text message regarding your service request, scheduling, estimates, or customer support.

Message frequency varies. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. For assistance, reply HELP.

SMS Terms & Conditions

By providing your phone number and opting in through our website form, you consent to receive conversational text messages from Captain Junk regarding your service request. These messages may include scheduling updates, estimate information, and customer support responses.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliate for marketing purposes.

Sharing of Information

We do not sell, trade, or rent personal information to third parties.

Information may be shared only when necessary to:

  •  Provide requested services
  •  Comply with legal obligations
  •  Protect the rights, safety, or property of our business

Cookies and Website Analytics

Our Website may use basic cookies or analytics tools that help us understand how visitors use the site.

If analytics tools are used, they may collect information such as:

  • Browser type
  • Device type
  • Pages visited
  • Time spent on pages
  • General geographic region

This information is typically collected in an aggregated and non-identifiable manner.

You can disable cookies through your browser settings if you prefer not to allow them.

Data Security

We take responsible and technical measures to protect the personal information submitted through our Website.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it.

Third Party Links

Our Website may contain links to other websites. We are not responsible for the privacy practices of those external sites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

Contact us

If you have any questions about this Privacy Policy, please contact:
Email: info@captainjunk.com